Exabytes Hosting Review 2025
Southeast Asia's Hosting Powerhouse for Businesses.
As one of the largest and most established hosting providers in Southeast Asia, Exabytes has been a go-to choice for businesses in Malaysia, Singapore, and Indonesia since 2001. They focus on providing a comprehensive suite of digital solutions tailored to the local market.
With a strong regional presence, localized support, and business-focused features, Exabytes aims to be more than just a host—they strive to be a digital partner. But how do they stack up in 2025 against fierce international competition? Let's find out.
1. Pros and Cons
Pros 👍
- Strong SEA Focus: Data centers in Singapore, Malaysia, and Indonesia provide excellent regional speeds.
- 100-Day Money-Back Guarantee: One of the longest refund periods in the industry.
- Free Domain Name: Included with annual hosting plans.
- LiteSpeed Web Server: Available on most plans for superior performance.
- Generous Storage: SSD storage allocations are quite large, even on starter plans.
- Localized Support: 24/7 support with staff who understand the regional market.
Cons 👎
- High Renewal Prices: The introductory price is attractive, but renewals can be costly.
- Dated Interface: The client portal can feel less modern than some global competitors.
- Not Ideal for Global Audience: Performance is optimized for Asia, not necessarily for US/EU traffic.
- Can Be Overwhelming: Offers a huge range of services which might confuse beginners.
2. Speed & Real-World Performance
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Uptime
A standard 99.9% uptime guarantee, which is reliably met for business-critical sites.
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Server Response Time (TTFB)
Excellent for visitors in Southeast Asia due to local data centers, often below 300ms.
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Page Load Time
With LiteSpeed servers and SSD storage, a typical WordPress site can load in 1.5 - 2.0 seconds for regional traffic.
Conclusion: Exabytes is a performance leader for any website targeting an audience in Southeast Asia. The local infrastructure makes a significant difference.
4. WordPress Hosting Pricing
| Feature | EBiz 12 Lite | EBiz 12 Plus | EBiz 12 Pro |
|---|---|---|---|
| Starting Price | ~$2.99/mo | ~$5.99/mo | ~$11.99/mo |
| Renewal Price | Increases | Increases | Increases |
| Websites | 1 Website | 10 Websites | Unlimited |
| SSD Storage | 30 GB | 100 GB | 200 GB |
| Free Domain | ✅ Yes | ✅ Yes | ✅ Yes |
*Pricing based on MY/SG region and is subject to change.
Final Verdict
Exabytes is the undisputed champion for businesses targeting a Southeast Asian audience. Their investment in local data centers and support teams provides a tangible performance and service advantage that global competitors struggle to match in the region. While the renewal prices are high, the generous storage, free domain, and incredible 100-day money-back guarantee make it a compelling and low-risk option. If your customers are in Malaysia, Singapore, or Indonesia, Exabytes should be at the top of your list.
